Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it from The Bubble Tea Company.

It must also be in the original packaging from The Bubble Tea Company. Several types of goods are exempt from being returned. Perishable goods such as food and food related products cannot be returned.

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